At Stone Blessings, we believe the journey of a carefully chosen object should be as considered as the piece itself. We provide complimentary tracked shipping on all orders, worldwide, ensuring your selection arrives safely and without surprise costs.
1. Order Processing
- Processing Time: 1-3 business days (Monday-Friday).
- During weekends/public holidays will be processed the following business day.
- For bespoke or back-order items, estimated lead times will be noted on the specific product page.
2. Complimentary Shipping & Delivery Estimates
We offer Complimentary Tracked Shipping to all destinations. We partner with premium carriers to ensure your package is handled with the care it deserves.
- United States / United Kingdom / Canada: 5-9 business days
- European Union: 6-10 business days
- Asia: 5-10 business days
- Rest of the World: 10-20 business days
Note: Delivery times are estimates and do not include potential delays caused by customs inspections or remote location logistics.
3. Customs, Duties & Taxes
To make international delivery as straightforward as possible, all orders are shipped on a DDP (Delivered Duty Paid) basis whenever possible. This means international import duties and local taxes are included in your purchase price. You will not be required to pay additional fees upon delivery.
4. Tracking Your Journey
A shipping confirmation email with a dedicated tracking link will be sent within 48 hours of dispatch. Please allow 24-72 hours for the tracking information to update once the label is generated.
5. Safe Arrival & Address Integrity
- Address Accuracy: Please ensure your shipping address is complete. We cannot be held responsible for failed deliveries due to incorrect information provided at checkout.
- Reshipping: If a parcel is returned to us due to an incorrect address or failed delivery attempts, a flat reshipping fee of $30 will apply to cover the secondary logistics.
6. Peace of Mind: Lost or Damaged Items
Every Stone Blessings piece is insured during transit.
- Damage: In the rare event of damage during transit, please email photos of the packaging and the item to support@stoneblessingsglobal.com within 7 days of delivery.
- Delays: A shipment is considered “delayed” if there is no tracking movement for 15 business days (Western regions) or 20 business days (Rest of the World). We will launch an immediate investigation with the carrier to resolve the issue.
7. Remote Regions & P.O. Boxes
We generally cannot deliver to P.O. Boxes or APO/FPO addresses due to the high value and required signature for our parcels. Please provide a physical residential or business address for secure delivery.
